Safaricom has announced that M-Pesa services will be temporarily unavailable for 30 minutes on Monday night due to a scheduled system maintenance.
In a notice issued on Saturday, the telco stated that the maintenance will take place on March 24, 2025, from 1:00 am to 1:30 am.
During this period, all M-Pesa services will be intermittent, but other services, including calls, data, and SMS, will remain unaffected.
Safaricom explained that the maintenance is part of its ongoing efforts to enhance system security, reliability, and customer experience.
“To meet our promise to always offer reliable, safe, secure, and superior service, we will be conducting a scheduled system maintenance on the night of Monday, March 24, 2025, starting from 1:00 am to 1:30 am,” the notice read.
The company assured customers that the timing of the maintenance was carefully planned to minimize disruptions.
It also apologized for any inconvenience caused.